Magellan Sutera - Kota Kinabalu

1 Sutera Harbour Boulevard, Kota Kinabalu, Malaysia, 88100show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

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Overview

Situated close to the white beach, the 5-star Magellan Sutera Hotel offers a magnificent view over the South China Sea. The hotel opened its doors in 1999 and was remodeled in 2007.

The property is about 15 minutes' walk of Tunku Abdul Rahman Park. Nestled in the business district and 7 km from the city center.

Shoppers will enjoy a superb location close to a shopping mall and a market.

Magellan Sutera Hotel is 10 minutes drive away from Kota-Kinabalu International airport.

Rooms

This grand property offers guestrooms complete with a private safe, a sitting area, ironing facilities, a sofa and a work desk. Some of the modern rooms feature the islands view. They also comprise en suite bathrooms appointed with a shower, complimentary toiletries and terry bathrobes.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant. The 24-hour restaurant treats guests with local meals in a warm setting. The café bar serves drinks from 10:30 to 22:30. Located in a busy area, Al Fresco and Ferdinand's serve a wide range of meals.

Services

The hotel offers car, limousine and bicycle rentals to all guests.

Relax

Beach facilities at Magellan Sutera Hotel include outdoor chaise lounges and umbrellas. On-site activities feature boating, bowling and squash.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   5.  Number of rooms:   456.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Bowling
  • Golf course
  • Driving range
  • Billiard tables
  • Table tennis
  • Squash
  • Jogging track

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Breakfast
  • Restaurant
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Halal food
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Karaoke
  • Live entertainment
  • Night club
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view

Room features

  • Air conditioning
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • Clothes dryer
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • Paid films
  • International calls
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Imago Shopping MallImago Shopping Mall2700 ft
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Al FrescoAl Fresco400 ftLevel 1, The Magellan Sutera Resort
Ferdinand'sFerdinand's700 ftLevel 2, The Magellan Sutera Resort
Five SailsFive Sails800 ftLevel 1, The Magellan Sutera Resort
Port View Seafood VillagePort View Seafood Village1200 ftLot 18 Waterfront Esplanade
Silk Garden Chinese RestaurantSilk Garden Chinese Restaurant2100 ftPacific Sutera Harbour Hotel
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Tunku Abdul Rahman ParkTunku Abdul Rahman Park4600 ft
KK EsplanadeKK Esplanade1.4 mi
Signal Hill ObservatorySignal Hill Observatory1.7 mi
Kota Kinabalu Wetland CentreKota Kinabalu Wetland Centre2.4 mi
North Borneo RailwayNorth Borneo Railway1.6 mi
Kota Kinabalu Central MarketKota Kinabalu Central Market1.2 mi
Gaya Street (Sunday Market)Gaya Street (Sunday Market)1.4 mi
Likas Sport ComplexLikas Sport Complex2.7 mi
Sabah State Museum & Heritage VillageSabah State Museum & Heritage Village1.1 mi
Atkinson Clock TowerAtkinson Clock Tower1.5 miJalan Dewan
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Getting around
Train
North Borneo Railway1.7 mi
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Reviews
8.0
FabulousBased on  160  reviews

Rating by category:

8.6
Rooms
7.8
Service
8.5
Location
9.0
Dining
  • 8.2
    Fabulous

    The service was first class and the food quality was excellent,we didn't have a bad dish during the 8 days we were there.Also the pool was very refreshing - the sea was luke warm and had jelly fish in,allegedly.

    Maybe the bedroom furntiture and decor could have been better,especially the bathroom.Very dated.

  • 9.2
    Superb

    Staff v helpful and friendly, good facilities, excellent location neat airport and close to beach

    Food & drink in hotel restaurants excellent quality but on the expensive side!

  • 9.2
    Superb

    the aircon on one of our two rooms was not working properly compared to ours.

  • 6.2
    Good

    It is not a hotel for relaxation and leisure. And not suitable for kids. No special arrangement for kids like other resort hotel. I think for business is ok. But I don't recommend it for holidays.

  • 9.2
    Superb

    The staff were amazing! My husband and I travel all over the world regularly and we have never experienced the same friendliness and 'can do' attitude like we did at the Magellan. What makes it stand out is the consistency of the good service - from the front porters to the food and beverage staff and the cleaners - we were greeted warmly every time we walked past staff members. Our daughter (unfortunately) became ill whilst at the Resort with a virus and the staff not only directed us to english speaking Doctors with good facilities, they also rang to ask after her health when we returned and followed up when we saw them to make sure she was better. The cleaners were outstanding and we were very pleased at their attention to detail (and I am extremely fussy!). At one stage my husband asked for an esky to keep our drinks cold during a tour. The concierge was unable to find one so promptly sent a staff member out shopping to purchase one for us - sensational! A huge thank you to everyone for the best service we have ever received.

    The rooms were gorgeous however our Suites all had broken blinds. This was annoying as not only did it interrupt the (spectacular) views but it also meant we woke early each morning which is not something we were pleased about on holidays! The free broadband was terrific but the speed was slow it made downloading information difficult. In fairness I am not sure if this was a 'hotel' problem or the speed in KK in general. Poolside eating could also be improved by offering a few healthy alternatives and a kids menu would make it more child friendly.

  • 8.2
    Fabulous

    Excellent view and service.

    When we go there the window blinds did not work and the glass of the window was dirty and thereby spoilt the view. The hotel staff fixed the problem and cleaned the windows after we complained.

  • 9.6
    Exclusive

    The service is impeccable, staff are friendly and the rooms so spacious with a lovely balcony and sea views. Have to dine at Spice Island, the food is absoluttely delicious. Internet in the lobby, in your room complimentary. Highly recommended!

    Location is far from town but you go here to relax and enjoy the resort. Only a short taxi ride to town.

  • 7.4
    Very good

    This is a magnificent resort. Friendly service, amazing breakfast, nice rooms with spacious, elegant bathrooms, and airy balcony over looking the sea and pool. We also got a lovely complimentary cake delivered to our bedroom since it was our honeymoon. The hotel also has free wi-fi and an hourly shuttle bus to the centre of Kota Kinabalu.

    Its main flaws are the fact the resort probably was built in the 90s. While you would not notice this from the fabulous lobby, or pool area, the rooms are a little dated with the carpets somewhat worn, having minor stains and in need of some renovation in the near future. Like too many places in Malaysia, the drinks are overpriced. A warning to others that the 10% service charge and 6% tax are not included in Booked.net's rate.

  • 8.8
    Superb

    This resort hotel was fantastic. The staff service was exceptional, very friendly and not overly intrusive. An early check-in at 7am was an added bonus we had not expected. The swimming pools are great for both relaxing and for children; there is even a 50m pool for those wanting to do laps. The food was exceptional, especially the meal we had at the Spice restaurant. The intra-resort and KK shuttle bus service was very good, with hourly trips into KK. We wanted a relaxing break and we found the Magellan Sutera was perfect.

    The room we were given initially did not offer the sea view we were expecting (obscured) and also was a little tardy (carpet old and lifting in places). We were then given the option of two other rooms; one similar to the first and the other wonderful. The room we selected appeared to have new carpet, which really made a difference and the sea view was uninterrupted. While changing rooms we noted that there were two other couples doing the same, so perhaps the rooms are becoming due for a revamp (resort about 10 years old). Definitely worthwhile staying at the Magellan, just be prepared to ask for a better room if not happy.

  • 6.2
    Good

    i booked for a garden view and got a nice seaview instead, was a fantastic view. loved the luxurious bathroom!

    the room looked abit dated and stained.

  • 10.0
    Exclusive

    The lovely view and location of the hotel. Very relaxing and the children loved the pool.

  • 7.8
    Fabulous

    -The friendly and helpful staff, the seaview and the relaxing environment, nice pool

    - the 'tiny' so-called 'beach'. actually no one dare to swim at the beach. The room is rather small compared with other resort-type hotels in south-east asia, with similar room rates.

  • 8.2
    Fabulous

    This is my third time at the Magellan and found that the service had improved over the last two years. Staff were helpful and friendly both at the Pacific and the Magellan Sutera across all areas of the hotel. The whole resort is magnificent and free shuttle bus to take you to the shopping centres. Also free internet in room and best breakfast in KK.

    The only thing that I didnt like about the hotel were the hard beds which havent improved over the last 3 or 4 years.however this time we were given a nice quilted mat to put on top of bed and it was the best stay that I had at the Magellan.This room was more maintained than some of the previous garden view rooms given to us on previous stays at the hotel

  • 9.2
    Superb

    Everthing are fine with the resort. Would go back to stay at Sutera Magellan when we go over for weekend trip.

    The wooden planks at the pool area should be changed. Very old and some are even broken that is dangerous when guests are walking around barefoot. Blinds in the bedroom should be maintain because some of them are not in working condition. Also there are geckos in the bedroom which is normally unusual in hotels. Hotel rooms in fact should be upgraded as the design is getting out of date.

  • 9.2
    Superb

    The resort is a great place to rest and relax, whether for couples or family. Rooms are spacious and designed for comfort. The hotel staffs are friendly and helpful to assist in all your needs. Having said that, the resort is not at its maximum occupancy rate during my stay.

    Well, it will be kind of costly if you have all your dinners in the resort, be it Magellan, Sutera Harbour or Pacific. So do have some nights out in the city area.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Malaysia

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Train
North Borneo Railway1.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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